# Terms and Conditions

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS

These Terms and Conditions apply to the website located at [https://gengroup-ca.com/](https://gengroup-ca.com/) (the “Website”) and the services offered through the Website. If you do not agree to any of the provisions of these Terms and Conditions, you should stop using the Website and Services immediately.

## Company Information

Company Name: Generation Management
Website: [https://gengroup-ca.com/](https://gengroup-ca.com/)
Registered Address: 77 King St W, Toronto, ON M5K 2A1, Canada
Support Email: [support@generation-ca.com](mailto:support@generation-ca.com)

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## Acceptance of the Terms and Conditions

These Governance Terms and Conditions (the “Terms”) are a binding agreement between Generation Management (the “Company,” “us,” “our,” or “we”) and you, the person who uses the services described herein and/or the Website (the “Client,” “you,” “your,” or “yourself”).

By your use of the Website and/or opening an account to use our services, you agree to comply with the terms and conditions governing your use of the Website and the services offered through the Website (the “Services”).

In addition to the Terms, you should also read our Privacy Policy available on the Website carefully, which sets out how we collect and use your personal information and forms an integral part of these Terms.

The Company shall be entitled to modify, change, or amend the Terms at any time and shall post the amended Terms on the Website, indicating the date the Terms were last amended. You shall be solely responsible for checking for updates from time to time. If you do not agree with any modification to the Terms, your sole and exclusive remedy is to terminate your use of the Services and close your Account.

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## Summary of the Services

Our Services allow you to enter into Transactions with the Company for CFD trading, in accordance with these Terms.

“CFD”, or Contract for Difference, enables traders and investors an opportunity to profit from price movement without owning the underlying assets, where profits are calculated by movements in the prices of the underlying asset between trade entry and exit.

CFDs are over-the-counter derivative financial products, which are not traded on any exchange and do not provide their holder with any rights in the underlying asset.

For the purposes of these Terms:

* “Underlying Assets” means the security, index, commodity, foreign exchange, futures contract, bullion or other instrument or asset by reference to which the value of a CFD is determined.
* “Price” means the price or rate quoted by us (as adjusted for any fees and/or charges) and agreed to by you.

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## Registration and Your Account

In order to use our Services and initiate any Transaction, you must open an account through our Website (“Account”) and undergo our registration process, including KYC verification.

You will be prompted to create a username and password (“Log-In”) and provide registration information, including but not limited to:

* Full name
* Identification number
* Date of birth
* Email address
* Postal address
* Telephone number
* Payment information

You warrant and represent that all Registration Details are true, accurate, and complete.

You further acknowledge and represent that:

* You are at least 18 years old;
* You have legal capacity to enter into these Terms;
* Your Account is for personal use only;
* You will open only one Account;
* You will not access another user’s account;
* You are fully responsible for activities performed through your Account.

Certain restrictions may apply to CFD trading depending on applicable laws and regulations in your jurisdiction.

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## Confidentiality and Security

You are responsible for maintaining the confidentiality of your Log-In credentials and safeguarding your Account information.

Generation Management shall not be liable for losses arising from unauthorized access resulting from malware, phishing attacks, or negligence on your part.

If you suspect unauthorized access to your Account, you must notify us immediately at:

[support@generation-ca.com](mailto:support@generation-ca.com)

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## Know Your Customer (KYC) and AML Policy

As part of our compliance obligations, we may require documents including:

* Government-issued ID
* Proof of address
* Payment verification documents

We may also conduct video or audio verification.

Generation Management reserves the right to reject any application, suspend accounts, or refuse Services where compliance requirements are not met.

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## Suspension or Termination of Your Account

Generation Management reserves the right to suspend or terminate your Account where suspicious activity, fraud, or breaches of these Terms are detected.

You may terminate your Account at any time by contacting:

[support@generation-ca.com](mailto:support@generation-ca.com)

Any outstanding obligations, fees, or liabilities must be settled before closure.

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## Fees and Charges

You agree to pay all applicable fees associated with your use of the Services.

### Dormant Account Fees

If no transaction has been executed through your Account for 30 consecutive days, the Company may charge a dormant account fee of:

99 USD / GBP / EUR per inactive period.

### Overnight Fees

Open CFD positions held overnight may incur rollover or overnight fees.

On Wednesdays around 00:00 GMT, overnight fees may be multiplied by three (x3) to account for weekend settlement.

### Additional Costs

The Company may recover:

* Transaction charges
* Commissions
* Legal fees
* Taxes
* Settlement fees
* Clearing costs

All fees may be deducted directly from your Account.

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## Bonus Policy

### Bonus Ownership

Any bonus credited to the Client’s account remains the property of Generation Management until all applicable bonus conditions have been fully satisfied. Bonuses do not constitute client funds and are not withdrawable unless expressly stated otherwise by the Company.

### Withdrawal Restrictions Related to Bonuses

If a Client accepts any bonus offered by Generation Management, the entire balance of the trading account, including deposited funds, bonus funds, and any generated profits, shall become subject to the bonus conditions.

The Client shall not be permitted to withdraw any amount from the trading account unless one of the following conditions has first been satisfied:

1. The bonus has been fully removed and replaced by an equivalent amount deposited by the Client; or
2. The Client has completed the required trading volume equal to fifty (50) times the bonus amount received, calculated in standard lots.

Any withdrawal request submitted before satisfaction of these conditions may be rejected, delayed, or canceled at the sole discretion of Generation Management.

### Trading Volume Requirement

The required trading volume shall be calculated in standard lots and based on closed trades only.

For example:

* If the Client receives a bonus of $1,000, the Client must complete trading activity equal to 50,000 standard lots before any withdrawal request can be approved.

Generation Management reserves the right to refuse, delay, or cancel withdrawals until all applicable bonus conditions have been fully satisfied.

### Bonus Abuse

Generation Management reserves the right to cancel, revoke, or remove bonuses in cases involving:

* Suspected abuse
* Fraudulent activity
* Bonus arbitrage
* Breach of these Terms and Conditions

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## Deposits, Withdrawals, and Chargebacks

You may deposit funds using approved payment methods including:

* Credit/debit cards
* Bank transfers
* Approved digital payment solutions

Withdrawals are subject to the Company’s withdrawal and refund policies.

You agree not to initiate chargebacks or reverse payments without authorization. Any such action may result in account suspension or legal recovery actions.

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## Leverage and Margin

CFDs are leveraged products, meaning you are only required to deposit a percentage of the total trade value as margin.

Leverage can magnify both profits and losses.

You acknowledge and understand that trading CFDs may result in the loss of your entire invested capital.

Generation Management may issue Margin Calls requiring additional funds to maintain open positions.

Failure to meet margin requirements may result in automatic closing of positions.

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## Intellectual Property

All trademarks, website content, graphics, software, and intellectual property displayed on the Website belong to Generation Management or its licensors.

You may not:

* Copy or reproduce website materials
* Reverse engineer software
* Distribute proprietary information
* Use content for commercial purposes without written permission

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## No Warranty

The Services, Website, and software are provided on an “AS IS” and “AS AVAILABLE” basis.

Generation Management makes no guarantees regarding:

* Accuracy
* Reliability
* Availability
* Profitability
* Error-free operation

Use of the Website and Services is entirely at your own risk.

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## Limitation of Liability

To the maximum extent permitted by law, Generation Management shall not be liable for:

* Indirect damages
* Loss of profits
* Data loss
* Trading losses
* Consequential damages

arising from the use of the Website or Services.

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## Risk Warning

Trading CFDs involves significant risk and may not be suitable for all investors.

You may lose all invested funds.

You should carefully consider your financial situation and seek independent financial advice before trading.

Past performance is not a reliable indicator of future results.

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## Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in Canada.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts located in Toronto, Ontario, Canada.

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## Contact Information

Generation Management
77 King St W, Toronto, ON M5K 2A1, Canada
Website: [https://gengroup-ca.com/](https://gengroup-ca.com/)
Email: [support@generation-ca.com](mailto:support@generation-ca.com)